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Log In Error
Last Post 06 Jul 2009 11:01 PM by . 6 Replies.
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ctyrrellUser is Offline
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ctyrrell

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30 Jun 2009 02:45 AM QuoteQuoteReplyReply  
I have been struggling with P6 installation and log in for almost a month now and now I am stuck.  I am trying to log in and keep getting this error with both PM and MM.  I have attached a print screen of the error message.  If anyone can help I would greatly apprecitate it.  Thanks.

Attachment: Primavera_Error.doc

SanjeetUser is Offline
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Sanjeet

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30 Jun 2009 04:55 AM QuoteQuoteReplyReply  
This error seems to be a Database Error. Whenever you get this error again, click on error and take snapshot of details under various tabs. These details will give a clear picture.


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ctyrrell

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30 Jun 2009 07:25 PM QuoteQuoteReplyReply  
How do I up load a file showing the errors that I have received? Thank you.


ctyrrellUser is Offline
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ctyrrell

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01 Jul 2009 03:44 AM QuoteQuoteReplyReply  
I have been having touble when loggin into PM and MM. Each time I tried to log in I receive an error.

Type: EprmDBSQLExecutionFailure

Event Code: PRMDB-3681-D

Description: PRM DBAccess Error: Database Server Error: Incorrect syntax near 's'

Any help would be appreciated.



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Sanjeet

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01 Jul 2009 05:07 AM QuoteQuoteReplyReply  
Click on Tab named "More" and you will get details about Application Error, Database Error etc. Take screenshot of details on each tab and from there we can get an indight into the problem. Alternatively, the Event code no. may be forwarded to Primavera on the helpline.


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ctyrrell

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01 Jul 2009 05:36 AM QuoteQuoteReplyReply  
This is the informationt that I received when I hit more and checked each tab for the error.

I can't seem to find any help on that event code ref. #.

Thanks

Attachment: P6_Error_P1.doc
Attachment: P6_Error_P2.doc
Attachment: P6_Error_P3.doc
Attachment: P6_Error_P4.doc
Attachment: P6_Error_P5.doc

lakevy
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lakevy

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06 Jul 2009 11:01 PM QuoteQuoteReplyReply  
If I were to do it again, I will de-install P6 first then remove the SQL. Before, you re-installed turn off the firewall temporarily til you've finish the installation.

good luck.




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