Timesheet TPGS Error - PrimaveraTools.com - Primavera Users Forum - PM Software

Get free P3, P6, Project tips & tricks, register to
our newsletter!

To be able to post message in forums, please login or register.

Registration is free (also spam-free)!

Timesheet TPGS Error

Last Post 16 Aug 2010 10:39 AM by WAZMAN. 8 Replies.

Sort:

	Prev Next
Add Reply

Author

Messages

lakshmy

New Member

Posts:2

04 May 2009 06:30 AM	Quote Reply
TimeSheet server after the installation of services in the system to generate a service name of TPGS, the corresponding path for the executable file "C: \ WINDOWS \ system32 \ TPGS.exe". But after the service to start every 30 seconds or 90 seconds, the application will generate an error, the specific error message is as follows: Exception error File:ConnectionMgr.cpp, Line:567, Error:8004b002, Description:HRESULT = 8004b002 FACILITY = FACILITY_ITF This is a FACILITY_ITF error that is specific to the interface that returned this error. See the documentation of the interface that returned this error for information about this HRESULT. CCache which is different from the corresponding content, such as: Context: CCache::RefreshUDFTypes CCache:: RefreshOpenedProjects CCache::RefreshDocStatusCodes CCache::RefreshUserList CCache::RefreshAppPreferences CCache::RefreshLicenseInfo CCache::RefreshNonWorkTypes

WAZMAN
Posts:386
WAZMAN

01 Jul 2009 04:33 PM	Quote Reply
We are troubleshooting this same HRESULT / FACILITY_ITF error which is being generated every 30 seconds (in one of our Primavera development environments).� We also see the following TPGS error which appears to trigger the start of the HRESULT / FACILITY_ITF errors:� ORA-01017: invalid username/password; logon denied This leads us to think we've got a mismatch somewhere with our Oracle username/passwords used by Primavera service accounts.� I will update if we find out more.� Pete Wasielewski Pioneer Hi-Bred International ete.Wasielewski@Pioneer.com">Pete.W...ioneer.com

ekremc
Posts:386
ekremc

07 Sep 2009 03:10 PM	Quote Reply
Posted By on 01 Jul 2009 04:33 PM We are troubleshooting this same HRESULT / FACILITY_ITF error which is being generated every 30 seconds (in one of our Primavera development environments).� We also see the following TPGS error which appears to trigger the start of the HRESULT / FACILITY_ITF errors:� ORA-01017: invalid username/password; logon denied This leads us to think we've got a mismatch somewhere with our Oracle username/passwords used by Primavera service accounts.� I will update if we find out more.� Pete Wasielewski Pioneer Hi-Bred International ete.Wasielewski@Pioneer.com">Pete.W...ioneer.com

re
Posts:386

19 Sep 2009 09:01 PM	Quote Reply
Posted By lakshmy on 04 May 2009 06:30 AM TimeSheet server after the installation of services in the system to generate a service name of TPGS, the corresponding path for the executable file "C: \ WINDOWS \ system32 \ TPGS.exe". But after the service to start every 30 seconds or 90 seconds, the application will generate an error, the specific error message is as follows: Exception error File:ConnectionMgr.cpp, Line:567, Error:8004b002, Description:HRESULT = 8004b002 FACILITY = FACILITY_ITF This is a FACILITY_ITF error that is specific to the interface that returned this error. See the documentation of the interface that returned this error for information about this HRESULT. CCache which is different from the corresponding content, such as: Context: CCache::RefreshUDFTypes CCache:: RefreshOpenedProjects CCache::RefreshDocStatusCodes CCache::RefreshUserList CCache::RefreshAppPreferences CCache::RefreshLicenseInfo CCache::RefreshNonWorkTypes

rikeshs
Posts:386
rikeshs

09 Jan 2010 03:03 AM	Quote Reply
Posted By lakshmy on 04 May 2009 06:30 AM TimeSheet server after the installation of services in the system to generate a service name of TPGS, the corresponding path for the executable file "C: \ WINDOWS \ system32 \ TPGS.exe". But after the service to start every 30 seconds or 90 seconds, the application will generate an error, the specific error message is as follows: Exception error File:ConnectionMgr.cpp, Line:567, Error:8004b002, Description:HRESULT = 8004b002 FACILITY = FACILITY_ITF This is a FACILITY_ITF error that is specific to the interface that returned this error. See the documentation of the interface that returned this error for information about this HRESULT. CCache which is different from the corresponding content, such as: Context: CCache::RefreshUDFTypes CCache:: RefreshOpenedProjects CCache::RefreshDocStatusCodes CCache::RefreshUserList CCache::RefreshAppPreferences CCache::RefreshLicenseInfo CCache::RefreshNonWorkTypes

prem
Posts:386
prem

16 Apr 2010 04:00 AM	Quote Reply
Posted By lakshmy on 04 May 2009 06:30 AM TimeSheet server after the installation of services in the system to generate a service name of TPGS, the corresponding path for the executable file "C: \ WINDOWS \ system32 \ TPGS.exe". But after the service to start every 30 seconds or 90 seconds, the application will generate an error, the specific error message is as follows: Exception error File:ConnectionMgr.cpp, Line:567, Error:8004b002, Description:HRESULT = 8004b002 FACILITY = FACILITY_ITF This is a FACILITY_ITF error that is specific to the interface that returned this error. See the documentation of the interface that returned this error for information about this HRESULT. CCache which is different from the corresponding content, such as: Context: CCache::RefreshUDFTypes CCache:: RefreshOpenedProjects CCache::RefreshDocStatusCodes CCache::RefreshUserList CCache::RefreshAppPreferences CCache::RefreshLicenseInfo CCache::RefreshNonWorkTypes

lisaniel
Posts:386

14 Jun 2010 11:24 PM	Quote Reply
Thanx for sharing [url=http://www.labortimetracker.com/] Job costing [/url]

moonwalker
Posts:386

15 Jul 2010 07:25 AM	Quote Reply
I have had the same error when we have tried to make order in our Active Directory server. As we have moved user Primavera_Administrator from one OU to the other OU we have received the above mentioned error. O course we have also configured LDAP connection to the new Primavera_Administrator user localization under new OU, but from that point of time the error occured. I have stopped service TPGS and shortly after run up. I do not see any TPGS related errors so far.

WAZMAN
Posts:386
WAZMAN

16 Aug 2010 10:39 AM	Quote Reply
Last week we got this FACILITY_ITF error to stop being generated every 30 seconds after we reset the usernames and passwords for the Primavera pubuser and privuser accounts on both the Oracle database side and on the Primavera TPGS application side. We also made sure the user accounts were not locked on the Oracle database side (we unlocked something in there but I don't recall whether it was pubuser, privuser or something else). We also made sure the username and password were matching for the user account setup within Primavera to communicate with our LDAP server. So we're now happy the error messages have gone away. Bottom line is that it appears to be caused by a mismatch between Primavera username and password settings between the Primavera TPGS application side and the Oracle database side. Hope this helps. Pete Wasielewski; Pioneer Hi-Bred International; A duPont Company.

Quick Reply

	Username:
	Subject:
	Body:
	Security Code:	Enter the code shown above in the box below
Submit

Active Forums 4.2